Xbox is Shutting Down Its Ambassador Program

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creaky

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Apr 10, 2023
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Microsoft has announced that it will be shutting down its Xbox Ambassadors program after a full 13 years of support.
  • Microsoft is shutting down the Xbox Ambassadors program after 13 years, to retool it as part of the Rewards with Xbox program.
  • Ambassadors were expected to represent the Xbox brand and create a positive community, with certain requirements for joining the program.
  • The Xbox Ambassadors program will officially end on October 15, 2024, with participants urged to claim any remaining codes or rewards by then.
The Xbox Ambassadors program allowed gamers to connect with one another and Microsoft over various topics. Xbox had previously used the Ambassador program to allow gamers to connect with one another by hosting various gaming sessions and allowing gamers to provide feedback on Xbox games and hardware.

Participants of the Xbox Ambassadors program were meant to represent the Xbox brand and foster a community of positivity among fans. Gamers were not like regular company employees, but they were expected to make the community welcoming. Ambassadors also had a few requirements before they could join the program, such as having at least 1500 Gamerscore and being at least 17 years old or older. Certain standout members of the community were rewarded with various physical and digital Xbox goodies, along with opportunities to be entered in various sweepstakes. Microsoft says this longstanding community service is being shuttered.

A new blog post from the Xbox Ambassadors team celebrated the last 13 years of its service and revealed how it managed to foster connections with other Xbox gamers. However, the Xbox Ambassadors program will be entering its final season, shutting down on October 15. All ambassadors will have until the listed date to claim any codes or rewards on Xbox before its shutdown. The entire Xbox Ambassadors program is going to be retooled as it expands its Rewards with Xbox program, with updates coming at a later date.

Services of the Xbox Ambassadors program are being phased out right now, such as the Seasonal Ambassador Quests. The Accessibility Explorer Path will remain open for the time being, with Xbox asking those who have not yet unlocked the Accessibility Ally badge to do so now, though no XP will be rewarded.

The post addressed why it is making this change, citing the Xbox brand's evolution and wanting to meet the needs of its global community. The post notes that players are finding value in engaging with the team in a variety of ways that make sure all Xbox gamers feel included, with various programs like Fanfest, Xbox Insider Program, and Rewards with Xbox.

Eventually, gamers will be able to have a new, more globally-friendly way to directly share their feedback through Xbox Research, which will also give gamers the chance to receive more early access to new games and features to help make Xbox better. The role of Xbox Ambassador Champions will also be renamed, with the role being known as Xbox Community Champions, though having the same goal of making its players feel included and helping the team in different ways.
 
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